Engagement Specialist · Fekki.io & VDart

Hello people, welcome to my personal blog & website.

MohamedHasim

I open doors that stay open — building relationships, starting conversations, and connecting the right people to the right opportunities.

About

Outreach, done with intention.

I work in engagement and outreach, where my role sits at the start of every relationship.

Finding the right people, starting the right conversations, and setting up connections that turn into real partnerships.

Outreach, to me, isn't a numbers game. It's about listening first and showing up with something genuinely useful to say. That approach is what turns a cold call into a conversation worth having.

Fekki.ioEngagement specialist
VDartEngagement specialist

Engagement Specialist — Fekki.io

Fekki turns a simple QR code on a product or its packaging into a full interactive support experience — replacing flat, picture-only manuals with guided 3D assembly, troubleshooting and setup, right from a buyer's phone.

01

Interactive 3D assembly

Step-by-step guided assembly in 3D, instead of a static diagram — fewer wrong turns, fewer abandoned builds.

02

Pre-use safety checks

Walks the customer through the checks that matter before first use, cutting down on preventable returns.

03

Visual troubleshooting

When something goes wrong, customers see the fix instead of reading about it — faster resolution, less frustration.

04

Component ID & parts

Instant identification of parts and replacement components, extending the product's life without a support call.

05

Support escalation

If self-service isn't enough, the same QR flow routes straight to a real support channel — no dead ends.

06

Fewer repeat calls

By resolving setup and troubleshooting at the point of confusion, brands see a real drop in repeat support volume.

For brands shipping physical products, Fekki means fewer support tickets, fewer returns, and a better first experience for every customer who scans the code.

Visit Fekki.io

Also at VDart

VDart is a global IT staffing and digital consulting firm, founded in 2007 and headquartered in Alpharetta, Georgia. It connects organizations with specialized technology talent — across cloud, data, ERP and infrastructure — and runs consulting engagements that help businesses modernize and scale, serving clients worldwide including several Fortune 500 companies.

Visit VDart

Personal

Things that keep me curious.

Outside of work calls and client conversations, here's a bit of what I like and what keeps me curious.

Contact

Let's start a conversation.